Garage Door Safety: What Not to Force

Some garage door problems are more than an inconvenience — they're a safety risk. Knowing when to stop and call for service can prevent injury and damage.

If your door is off its tracks, don't try to force it back. An off-track door can fall or jam further. A technician can reposition it safely and inspect what caused it to come off.

If a spring is broken, the door is too heavy to lift safely. Forcing it can cause the door to fall or damage the opener. Stop and request service instead.

If the door won't stay up when you lift it manually, the springs may be worn or broken. This is a sign to stop using the door and call a technician.